Aerglo Support

We're a small team and we read every message.

Email us: jawatson3@yahoo.com
We typically reply within 1–2 business days.

Common questions

How do I manage or cancel my subscription? Open the Settings app on your device → tap your name → Subscriptions → Aerglo. You can change or cancel there. Subscriptions are billed through your Apple account.
I subscribed but Pro isn't showing. Open Aerglo → Upgrade → tap “Restore Purchases.” If it still doesn't unlock, email us.
The forecast looks wrong for my location. Make sure location access is enabled (Settings → Aerglo → Location), or set your location manually in the app.
How do I turn alerts on or off? Manage notification permissions in Settings → Aerglo → Notifications, and configure custom alerts inside the app.
How is my data handled? See our Privacy Policy. No account required, no tracking.

Purchases are handled by Apple. Refund requests are managed through Apple at reportaproblem.apple.com.